Returns & Exchanges
At Oil Perfumery, we want you to be completely satisfied with your fragrance experience. If you are not happy with your purchase, we offer a 30-day return policy for unused and unopened products to ensure your peace of mind.
Contact Support
Email our customer service team with your order number and the reason for your return to initiate the process.
Prepare Your Package
Securely pack the items in their original packaging, ensuring the glass rollers and bottles are protected from damage during transit.
Ship the Item
Affix the provided return label to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned items, we will issue a refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing